ANALYSIS OF EXISTING MODELS AND INSTRUMENTS OF PROJECT STAKEHOLDER MANAGEMENT

Альона Ігорівна Трифонова

Abstract


The existing tools and models for managing stakeholders of the project are analyzed. It is known that effective interaction with stakeholders positively affects on various aspects of project management. The article focuses on the need for stakeholder analysis as an integral part of the project. Great interest in this topic is related to the fact that the best results are shown by organizations that in the course of their work create value for all stakeholders. It is known that in the fifth edition of the PMBoK standard, stakeholder management was highlighted as a new independent branch of project management knowledge. Today, existing methods are intended for the level of contractors: project managers, management team, office professionals. But for the upper echelons of power there are no relevant management models. But this is the level of strategic decisions, on which about 50% of the success depends on.

The article discusses theoretical and methodological approaches and stakeholder analysis models that allow to identify, evaluate the characteristics of the importance, strength, relevance of stakeholders and, depending on this, outline a strategy for managing interaction with them. It is concluded that existing methods, as a rule, consider the relationship between stakeholders and companies, but do not take into account the specifics of the project. Analyzed models and tools can be divided into 3 categories: quantitative, qualitative and complex. Quantitative models generate numerical data that can be converted to numbers. Qualitative models produce non-numerical data (visualization). Comprehensive - Combine several qualitative and quantitative models, or a combination of them. In addition, quantitative models are often complex tools that can only be used as part of an automated computing system.

Thus, the development of effective methods for managing stakeholders in projects and programs is an urgent task.


Keywords


stakeholder, project, method, model, tool, stakeholder interaction

References


A Guide to the Project Management Body of Knowledge (PMBOK® Guide). Fifth Edition. Project Management Institute. Publ., 2013, 589 p

AA 1000 AccountAbility Principles Standard 2008. Available at: http://www.accountability.org/images/content/0/7/074/AA1000APS%202008.pdf

Loginovskij, O.V., Gel'rud, Ja.D. Informacionno-analiticheskaja sistema upravle-nija proektami na baze ispol'zovanija kompleksa matematicheskih modelej funkcionirovanija stejkholderov [Information and analytical project management system based on the use of a complex of mathematical models of the functioning of stake holders ] Vestnik JuUrGU. Serija «Komp'juternye tehnologii, upravlenie, radiojelektronika». 2015, vol. 15, no 3, pp. 133 – 141. doi: 10.14529/ctcr150316

Popov, S. A., Fomina, L. L. Ot teorii stejkholderov – k realizacii koncepcii ob-shhih cennostej [From stakeholder theory to implementing the concept of shared values]. Rossijskoe predprinimatel'stvo. 2013, no 2 (224), pp. 60-65.

Freeman, R. Edward, Sisodia, R. Tensions in Stakeholder Theory. Business & Society. 2018, 19 p.

Freeman, R. Edward, Dmytriyev, S. Corporate Social Responsibility and Stakeholder Theory: Learning From Each Other. SYMPHONYA Emerging Issues in Management. 2017, pp. 7-15.

Bridoux, F., Stoelhorst, J. W. Stakeholde rrelationships and social welfare: A behavioral theory of contributions to joint value creation. Academy of Management Review. 2016, no. 41, pp. 229-251.

Freeman, R. Edward, Harrison, J.S., Wicks, A.C., Parmar, B.L., De Colle, S Stakeholder theory. The state of the art. New York: Cambridge University Press.Publ. 2010, vol. 4, no. 1, pp. 403–445.

Keevil, A.A. Behavioral stakeholder theory: PhD Thesis Charlottesville: University of Virginia.Publ. 2014, 127 р.

Mendelow, A. Stakeholder Mapping Proceedings of the 2nd International Conference on Information Systems. Cambridge, MA. 1991, pp.18-23.

Mitchell, R., Agle, B.R., Wood D.J., Toward, Mitchell, R.K. A.Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts. Academy of Management Review. 1997, vol. 22, no 4, pp. 853-888.

Belokon', A. I., Malanchij, S. A., Alkubalajt T. A. Teoreticheskie aspekty opredelenija i vzaimo-dejstvija zainteresovannyh grupp lic v proektah [Theoretical aspects of the definition and interaction of stakeholder groups in projects]. Vіsnik Pridnіprovs'koї derzhavnoї akademії budіvnictva ta arhіtekturi. 2016, no 1 (214),pp. 72-78

Friedman, L., Miles, S. Stakeholders Theory and Practice. Oxford University Press. 2006, .362 p.

Santalova, M.S., Ulanov, A.A. Sravnitel'nyj analiz podhodov k ocenke investi-cionnyh proektov s uchetom interesov stejkholderov [Comparative analysis of approaches to the assessment of investment projects taking into account the interests of stakeholders]. Jekonomika i upravlenie predprijatiem. 2017, no. 5, pp.1 -11.

Grabar', V. V., Salmakov, M. M. Analiz zainteresovannyh storon proekta: metodologija, metodika, instrumenty [Analysis of project stakeholders: methodology, methodology, tools]. ARS ADMINISTRANDI. 2014. no 2, pp. 36-44. Available at: http://ars-administrandi.com/article/Grabar_Salmakov_ 2014_2.pdf

Furta, S.D., Solomatina, T.B. Karta zainteresovannyh storon – instrument analiza okruzhenija biznesa [Stakeholder Map - Business Environment Analysis Tool]. Iniciativy XXI veka. 2010, no. 1, pp. 22-27.

Chevalier, J.M., Buckles, D.J., Chevalier, J.M. SAS2: a Guide to Collaborative Inquiry and Social Engagement. Sage Publications. 2008, pp.193-254.

Rodney, Turner J.. Gower Handbook of Project Management: 4th Editione. Gower e-book. 2 Rodney Turner and the contributors. Publ. 2007, 912 p.

Zedan, S., Miller, W. Quantifying stakeholders’ influence on energy efficiency of housing: development and application of a four-step methodology. Construction Management and Economics. 2018, vol. 36, no. 7, pp. 375–393.

Rahmanova, M. S. Razrabotka metodov innovacionnogo strategichesko-go analiza vuza na osnove teorii zainteresovannyh storon: dis. kand. ek. nauk : 08.00.05 [Development of innovative strategic analysis methods of a university based on stakeholder theory: dis. cand. ek. sci: 08.00.05]. Vladivostok, 2009, 236 p.

Lomazov A.V., Lomazov, V.A Stejkholder-analiz innovacionnyh agroproektov [Stakeholder analysis of innovative agricultural projects]. Fundamental Research. 2017,no. 9, pp. 200-205.

Gajdenko, O.V., Koshky`n, K.V Stejkxoldery` medy`chny`x proektiv [Stakeholders of medical projects]. / Upravlinnya proektamy` ta rozvy`tok vy`robny`cztva. 2016, no. 2(58), pp. 12-18.

Ry`bak, A. I., Azarova, I. B. Upravlinnya zacikavleny`my` storonamy` v proektnomu mene-dzhmenti : monografiya. [Stakeholder management in project management: a monograph]. Odesa : ODABA. Publ. 2017, 145p. ISBN 978-617-7195-42-48

Gusyeva, Yu. Yu., Marty`nenko, O. S., Chumachenko I. V. Matry`chna model` 4R & WS dlya klasy`fikaciyi stejkxolderiv proektu [Matrix model 4R & WS for the classification of project stakeholders]. Visny`k NTU «XPI». Se-riya: Strategichne upravlinnya, upravlinnya portfelyamy`, programamy` ta proekta-my`. Kharkiv: NTU «KhPI», 2017, vol. 2 (1224), pp. 17–22.

Il'juk, V.V. Metodologicheskij podhod k upravleniju stejkholde-rami innovacionnyh proektov [Methodological Approach to Stakeholder Management of Innovative Projects]. Organizator proizvodstva. 2016, no. 4, pp. 38 – 55.

Try`fonov, A.Y`., Docenko, N.V. Rozraxunok klyuchovy`x pokazny`kiv modeli ASC dlya vy`-znachennya vzayemodiyi stejkxolderiv v innovacijnomu proekti [Calculation of ASC Model Key Indicators for stakeholder engagement in an innovation project]. Komunal`ne gospodarstvo mist. 2019, vol.3 (149), pp. 91 - 98

Try`fonov, A.Y`., Docenko, N.V. Rozrobka modeli dlya analizu vzayemodiyi stejkxolderiv innovacijnogo proektu [Development of a model for analyzing the stakeholder interaction of an innovation project]. Vcheni zapy`sky` Tavrijs`kogo nacional`nogo universy`tetu im. V.I. Vernads`kogo. 2019, vol. 30 (69), no 2, pp. 220-225.

Remeshevs`ka I. V., Gurecz` N. V. Identy`fikaciya stejkxolderiv proektiv vprovadzhennya sy`stemy` ekologichnogo menedzhmentu u municy`pal`ny`x utvorennyax [Identification of stakeholders in projects of implementation of environmental management system in municipalities]. Strategichne upravlinnya, upravlinnya portfe-lyamy`, programamy` ta proektamy`. 2019,no. 1 (1326), pp. 63-70.




DOI: https://doi.org/10.32620/oikit.2019.86.12

Refbacks

  • There are currently no refbacks.